Frequently Asked Questions

SoCuterie creates luxe, adorable, handcrafted grazing experiences — from curated boards and boxes to carts, custom orders, and event displays. If it's delicious and beautifully styled, we're doing it.

We do not offer refunds. However, we stand behind our quality. If any item does not meet our standards, we are happy to replace it.

To qualify for a replacement, please notify us within 24 hours of pickup or delivery and include a photo so we can validate the issue and make it right.

Most orders should be placed 3–7 days in advance, especially for large boards, grazing tables, and custom requests. Holidays and weekends fill up quickly earlier is always better!

Yes! Custom colors, themes, dietary modifications, shapes, letters, and event styles we love bringing your ideas to life. If you don't see what you want, just Contact Us to design something special.

We add new items daily and often post completed customer orders for inspiration. If you don't spot exactly what you're craving, reach out we may already be creating it or can customize it for you.

Delivery is free within a 7-mile radius of 21208. All other locations in Baltimore and surrounding areas will be charged a $15 delivery fee. If you're unsure which zone you fall into, just reach out we're happy to check for you!

At this time, we do not ship outside the state. Because our items are fresh and beautifully styled, we keep deliveries local to ensure everything arrives in perfect condition.

Gratuity is not included in our pricing. Tips are always welcome (and very appreciated!), but never required. Thank you for booking!

FAQ